Note: This article is for the new Microsoft Edge . Get help for the legacy version of Microsoft Edge .

Installation and Use Rights.For installation and use of the Software on any non-Windows platform, including but not limited to macOS and Linux, you may install and use one copy of the Software on any device running such non-Windows platform. Download the latest version of Microsoft Edge for Mac - Chromium-based version of Microsoft Edge. Read 10 user reviews of Microsoft Edge on MacUpdate.

Here are some solutions to common problems with the new Microsoft Edge .

If Microsoft Edge keeps crashing

Microsoft Edge For Mac 10.6 8.5

If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to open specific webpages, here are some things you can try.

Close other tabs, extensions, and apps

Your computer may have run out of memory, and can't load the site while also running your apps, extensions, and programs.

To free up memory:

Close every tab except for the one that’s showing the error message.
Close other apps or programs that are running.
Pause any downloads.
Uninstall extensions you don't need.
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On the tab with errors, try reloading.

Make sure Microsoft Edge is up to date

Select Settings and more > Settings > About Microsoft Edge . If there's an update available, you can apply it from here.

Scan your device for malware

For Windows 10, see the 'Run a scan manually' section of Stay protected with Windows Security.
Windows 8/8.1
Windows 7
MacOS

Microsoft Edge For Mac 10.6 8th

Restart your computer

Restart your computer and then try opening the page in Microsoft Edge again.

Verify that third party security software is up to date

If you're running third party security software such as Norton or McAfee, open the app and check for any security updates or visit the company's website to make sure your software is up to date.

If Microsoft Edge opens but stops working

Make sure Microsoft Edge is up to date

Select Settings and more > Settings > About Microsoft Edge . If there is an update available, you can apply it from here.

Scan your device for malware

For Windows 10, see the 'Run a scan manually' section of Stay protected with Windows Security.
Windows 8/8.1
Windows 7
MacOS

Restart your computer

Restart your computer and then try opening the page in Microsoft Edge again.

Verify that third party security software is up to date

If you're running third party security software such as Norton or McAfee, open the app and check for any security updates or visit the company's website to make sure your software is up to date.

Clear browsing history and cached data

Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix page display problems.

If you can open Microsoft Edge, select Settings and more > History > Clear browsing data. Select All time under Time range; select Browsing history and Cached images and files, and then select Clear now.

Clear all browsing data

Select Settings and more > History > Clear browsing data. Select All time under Time Range; select all boxes, and then select Clear now.

If the problem continues, look for answers and report issues. Select Settings and more > Help and feedback, and then select Send feedback.

Fix network issues and report website problems

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First, try restarting your modem and router.

If this doesn't work, contact the website owner and let them know you've been having problems loading the webpage.

If Microsoft Edge doesn't open

Microsoft Edge For Mac 10.6 8.1

Restart your computer

A program or process currently running on your computer might be causing problems with Edge. You can restart your computer to see if that fixes the problem.

Scan your device for malware

For Windows 10, see the 'Run a scan manually' section of Stay protected with Windows Security.
Windows 8/8.1
Windows 7
MacOS

Microsoft Edge For Mac 10.6 8gb

Verify that third party security software is up to date

If you're running third party security software such as Norton or McAfee, open the app and check for any security updates or visit the company's website to make sure your software is up to date.